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One step closer to a new ISO standard on school trips

One step closer to a new ISO standard on school trips

ISO standard

In late May 2019, the 41st annual ISO/COPOLCO Plenary meeting was held in Harare, Zimbabwe.  One of the representatives of the Standards Council of Canada was EBI’s vice-president Joël Marier who presented on the need for a new international standard on Managing Risk/Incidents for Youth on Organized School Trips.  The project to develop a standard was unanimously endorsed by representatives of the 41 countries in attendance

What is ISO/COPOLCO? ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.  One of the international committees is ISO/COPOLCO, which deals with consumer policies.

According to the UNWTO, international arrivals have grown from 0.52 billion in 1995 steadily to 1.34 billion in 2017.  The Secretary-General of the World Tourism Organization (UNWTO) estimated 20% of world travellers in 2010 were young travellers.  The Executive Committee Chair of WYSE Travel Confederation has stated that in 2010, young travellers generated 165 billion dollars (USD) toward global tourism receipts.  But there is very little agreement on how to ensure the safety for school trips and a new ISO standard could save lives.

To take a concrete example: in Canada in 2017 a school trip to Algonquin Provincial Park in Ontario resulted in the drowning death of a high school student, Jeremiah Parry.  After investigation, in 2018 the supervising teacher was charged with criminal negligence and the case is pending.  This sort of tragedy could be avoided altogether with a stronger risk management approach.

EBI has taken the initiative of promoting a new ISO standard as a solution, based on our expertise in risk management in the tourism sector.

Next steps: the national standards bureaus of ISO/COPOLCO will be asked to vote later this year on the terms of reference of the international workgroup that will be charged to develop this new ISO standard, a process that could take two to three years

If you have any questions or want to know more about the process, please contact us at: joel.marier@ebiconsulting.ca

Jun 12, 2019 No Comments
Nighttime excursions in natural settings: a case study from Israel

Nighttime excursions in natural settings: a case study from Israel

Travel Safety

Educators and tour operators agree that taking school/educational groups on nighttime excursions in nature (whether as a standalone event or as part of a longer trip) could have some substantial added values – participants can have fun, experience nature by night, learn to take personal responsibility and adjust to the realities of the wilderness at night  – to name  a few.

However, nighttime excursions have to also be carefully planned and managed, as normal day time risks can be much compounded in the dark and specific dark hours risks could also be encountered (tripping, getting lost, encountering wild animals – just to name a few).

With that in mind, some countries develop special risk management procedures and regulations regarding youth nighttime excursions and without meeting these , it is not possible to obtain a permit for the night excursion. Some disallow night trips excursions in certain terrains altogether.

For example, in Israel the Ministry of Education requires the following:

  1. Sufficient moonlight on night of the trip – dark, stormy nights are not recommended or suitable.
  2. Terrain must be well trailed, clearly marked, and not be too demanding for the students. Walking in ravines or on cliffs, is entirely disallowed in darkness.
  3. Tour guides must have a preliminary coordination meeting with teachers and chaperons – prior to the night of embarkment.
  4. Tour guide/s must take a preliminary walk in the proposed trail during daytime and mark to themselves the potential obstacles and pitfalls.
  5. Finally, each participant is to have a personal light/torch during the entire walk.

Earlier this month, an Israeli court was deliberating on a law suit filed by a eighth grade student who took a night excursion back in November 2010 with his Jerusalem-based school group
(“Dibros Moshe, Talmud Torah” school, from Jerusalem) in the desert in the Masada area, went astray, and fell from a cliff, breaking few of his ribs and a vertebrae in his back. The court ruled awarded 400,000 ILS (Approximately 110,000$ US) as compensation to the student, finding several major breaches in policy that should not have happened all:

  • The school did not ask for a specific night walk permit from the proper echelons
  • The tour guide of the group did not bother to take a preliminary day walk to assess potential risks on the trail. Though hundreds of groups use this very popular route- this is not enough.
  • The school decided to set out on a rather dark night, in spite of the warning against it.
  • Several route signs were missing, yet the guide did not stop the group from continuing to hilly areas that were not supposed to be part of the trip.
  • Finally, tour staff and professional guides only met first at the time of the night excursion, not having reached the proper level of coordination required.

Furthermore, due to the severe consequences, the judge has forbidden the Israeli Ministry of Education to allow night walks at this area at all, deeming the terrain as “too hazardous for school groups”. Both the dispatching school and the Israeli Ministry of Education were found liable in this case, and therefore, will jointly pay compensation to the student.

Nighttime excursions are one of many possible risks in youth tourism. This is why EBI Consulting Group has set out to develop a new ISO standard on Managing Risk/Incidents for Youth on Organized School Trips.

As part of our ongoing efforts to spread best learnings about risk management, we are soliciting your input and suggestions. If you have examples of similar experiences, please do not hesitate to contact us.

As well, EBI has developed tools to help increase the level of preparedness for organizations – Please take our free Risk Management Self-Assessment Tool.

Please contact EBI Group Inc. for further guidance on this topic and how to arrange for proper procedures before you set out with your group.

 

Nov 24, 2018 No Comments
EBI on the WYSETC Travel Safety Panel

EBI on the WYSETC Travel Safety Panel

ISO standard

The World Youth, Student and Educational Travel Confederation (WYSETC) is a global organization that represents and promotes the interests of international youth and student travel to governments, educational institutions and the general public.  Because of WYSETC’s purpose and reach, the team here at EBI Group felt it important that we should be a part of this organisation. Our values and beliefs of a global perspective out of which the youth and students of the world can learn understanding of the interconnectedness of this planet align strongly with the aims and philosophy of WYSETC.

Therefore, we are pleased to announce that we have been accepted as members of WYSETC as of the annual meeting held in Edinburgh in September 2018. A core part of our business is helping organisations mitigate the risk their customers face when they are travelling. Risk has become a big issue for many organisations as the 24-hour news cycle magnifies fear and trepidation among parents and teachers. It is gratifying that the young of this world remain generally fearless. However, to ensure best preparedness for its members, WYSETC set up a Travel Safety Panel to address the concerns of its members about the tumultuous world around them.

It was therefore very satisfying for our team that we have been invited onto the panel because of our core knowledge in risk mitigation and management, as well as risk surveys. Joël Marier from our team will represent EBI Group on the panel. We have a long-term vision of building an ISO standard for managing risk in youth travel on organized school trips as no such standard presently exists. Because of our years of experience in the youth travel sector, we are working with the Canadian government in the ambitious and lengthy process to establish an ISO standard for the youth travel sector. But the maxim, “every journey starts with the first step” seems highly appropriate in this context.

Our participation in WYSETC and especially our role as a member of the Travel Safety Panel, takes us, we believe, from the first step to the first milestone.  This action brings together EBI’s expertise in business development, change management, and organizational restructuring for the youth tourism community.

Oct 22, 2018 No Comments